GuidedAT Solutions — Privacy Policy
Effective Date: May 17, 2026
1. Introduction
GuidedAT Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.
2. Information We Collect
We may collect the following types of information:
Personal Information — Name, email address, phone number, mailing address, and other identifiers you provide when contacting us, requesting services, or completing forms.
Health & Disability-Related Information — In the course of providing assistive technology consulting or training, you may voluntarily share information related to a disability, diagnosis, or functional needs. This information is used solely to deliver appropriate services and is never sold or shared without your consent.
Usage Data — IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically when you visit our website.
Cookies & Tracking Technologies — We may use cookies and similar technologies to improve site functionality and user experience. You may adjust cookie preferences through your browser settings.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our services
- Respond to inquiries and support requests
- Send service-related communications
- Process transactions and maintain records
- Comply with legal obligations
- Improve our website and user experience
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Disclosure of Your Information
We may share your information in the following limited circumstances:
- Service Providers — Trusted third parties who assist in operating our website or delivering services, bound by confidentiality obligations
- Legal Requirements — When required by law, court order, or governmental authority
- Business Transfers — In the event of a merger, acquisition, or sale of assets, your information may be transferred with appropriate notice
- With Your Consent — For any other purpose with your explicit permission
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of certain communications
To exercise any of these rights, contact us using the information below.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
GuidedAT Solutions [kfn@guidedatsolutions.com]