GuidedAT Solutions — Refund & Return Policy

Effective Date: May 17, 2026

1. Overview

GuidedAT Solutions is committed to your satisfaction. If you are not fully satisfied with a product purchased through GuidedAT Solutions, you may be eligible to return it within 30 days of the original purchase date.

2. Return Eligibility

To qualify for a return, the following conditions must be met:

• The return request is submitted within 30 days of purchase
• The item is in its original condition, unmodified, and in original packaging where applicable
• Proof of purchase is provided

3. Restocking Fee

All approved returns are subject to a 15% restocking fee, which will be deducted from your refund total.

4. Non-Returnable Items

The following are not eligible for return:

• Digital products, software licenses, or downloadable content
• Customized or specially configured devices
• Items marked as final sale at time of purchase
• Consumable or hygiene-related accessories

5. Refund Processing

Once your return is received and inspected, we will notify you of approval or denial. Approved refunds will be issued to the original payment method within 7–10 business days, minus the applicable restocking fee.

6. How to Initiate a Return

To start a return, contact us within the 30-day window:

GuidedAT Solutions [support@guidedatsolutions.com]

Please include your order number, date of purchase, and reason for return.